Roughly 20% of Video Visit bookings are for COVID-19 related reasons, while 80% are for routine care. Patients have already booked +350 different visit reasons such as anxiety, allergies, dental emergencies, ear infection and stomach pain. After one week, more than 20% of Zocdoc's total bookings are for Video Visits, and roughly 30% of Video Visit bookers are first-time Zocdoc users. Patients are already scheduling these virtual appointments via Zocdoc. Video Visits are marked with a purple video icon, and the company has launched a Video Visit filter that shows providers with virtual availability in search results. Patients can find and schedule Video Visits on Zocdoc in the same way they schedule in-person appointments. As a neutral marketplace, Zocdoc is uniquely positioned to integrate the nation's virtual care capacity and make it discoverable and bookable for patients all in one place." "These telehealth capabilities have always been on our roadmap, but we've dramatically accelerated these efforts to support patients and providers amid COVID-19. "Surfacing America's hidden supply of care has always been at Zocdoc's core, and now we're helping patients find and book with providers who are keeping their digital doors open," said Oliver Kharraz, M.D., Zocdoc founder and CEO. These integrations include PlushCare, as well as partnerships with NewYork-Presbyterian and Houston Methodist, powered by Amwell. Zocdoc has also integrated third-party telehealth services to help patients find on-demand or scheduled care in one place. Zocdoc is quickly unlocking this new virtual supply of care by helping its participating providers - across private practices and health systems alike - offer Video Visits through its marketplace for the first time. There is an urgent need to add new virtual care capacity to support the rising demand.
At the same time, as patients shelter at home and are limited from accessing in-person care, existing telehealth services have quickly become strained, reporting hours-long virtual wait times and patient queues lasting up to several days. These visits cannot be put on hold during the pandemic, as delaying care leads to worse health outcomes, a higher burden on emergency rooms, and increased community spread. (An average of three million in-person doctor visits took place every day across America prior to COVID-19. Now, patients can find and schedule virtual appointments with providers across 50 specialties - whether for COVID-19 or routine healthcare needs. Zocdoc is helping alleviate the strain on the healthcare system by building a critical mass of new telehealth appointments.
0 kommentar(er)
